GoodState Spare Parts handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please contact us within 30 days of the delivery date with a valid reason for the return.

All returned goods must be new, undamaged and uninstalled, and returned in undamaged original manufacturers packaging (may be opened). This means good should not be fitted (unless proven faulty).

IMPORTANT!!!!

All electrical parts and components cannot be returned unless proven faulty.

A full refund or item exchange (of equal or lesser value) will be provided in cases where a purchased item is deemed faulty.

A combination of item exchange and refund may be provided in cases where the replacement item is of lesser value than the item originally purchased.

All returns and exchanges are subject to inspection by GoodState Spare Parts before a refund or exchange is granted. All refunds are made at the discretion of GoodState Spare Parts.